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EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 3Q08

Summary:
This edition of the advisor and service provider Pulse surveys reflect business and IT market activity during 3Q08 (July through September 2008) and projections for the balance of 2008 and into 2009. Topics explored include: Demand and buying patterns, including the impact of the economic “crisis” on the demand for outsourcing and related third-party business and IT services:

  • An update in buyer trending around multi-sourcing/ multi-provider outsourcing as well as key buyer opportunities and challenges to better manage and govern multi-sourced outsourcing efforts
  • The impact rising energy and other commodity costs are having on buyer outsourcing preferences
  • Outsourcing deal scope, pricing, contract value and profitability
  • Sales cycles and ramp-up time
  • Service provider pursuit and delivery capacity.
Click here to download the report
EquaTerra 3rd Quarter 2008 BPO & ITO Pulse Survey Webcast Playback
Password: 3q08pulse
 
Click here to download the podcast  

 

 



 

 

 


Are you evaluating shared services or outsourcing as options for business process transformation?  Are you confused about global sourcing alternatives?  Speak to an EquaTerra Advisor today!
Click here to contact an Advisor by email, or dial +1 713-669-9292 to reach Lee Ann Moore, VP of Market Development.
This quarterly survey provides feedback from the “front lines” of Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industries.  Click here to review current findings.